• Spanish
  • English
  • French
  • German
  • Italian
  • Chinese (Simplified)
  • Skip to primary navigation
  • Skip to main content
  • Skip to footer
Españolé IH

Españolé

  • Why Españolé?
    • A very special school
    • International House
    • Valencia
  • Spanish courses
    • ALL THE COURSES
      • Intensive courses
      • Exam preparation
      • Special courses
      • Teacher training
      • Work and study
      • Summer courses
      • Preparation for University
    • OUR SPANISH COURSES
      • Methodology
      • I want to study Spanish because…
      • Get to know your teachers
      • What is your level of Spanish?
  • Accommodation
  • Live the Españolé experience
  • BLOG
  • 🛒
  • Book now
All courses
Intensive courses Intensive 20 Intensive 25 and 30 Intensive Plus Super intensive
Exam preparation DELE exam preparation SIELE exam preparation
Special courses Private Spanish classes Spanish and cooking Family Spanish courses Spanish with flight training Spanish courses for groups Spanish in the teacher’s home
Teacher training ELE teacher course
University access University pathway
Summer courses Spanish and sailing course Teen summer programmes
Work and study Internships Demi pair Volunteer
Our Spanish courses Methodology I want to study Españolé because... Meet our teachers What is your level of Españolé?
You are here: Home / Student welfare
HOME > Student welfare

Quality and service,
all for you.

At Espanole Ih Valencia we are totally committed to ensuring the best quality in the organisation and service to our students. Our aim is to satisfy all your requirements and needs while maintaining the highest standards of quality through our joint effort, the teamwork of all our staff and our investment in improving services and facilities.

We are here to help you

Our team is available to help you.

We hope you enjoy every minute of your stay with us, but if you have any problems, questions or even if you need personal support (feeling homesick or anything else…) please talk to us.  A whole team of professionals is at your service to make your stay a perfect experience.

Cristina Navarro

Director

Cristina Navarro

Director

Carlos Botella

Associate Director

Carlos Botella

Associate Director

Luis Requena

Manager

Luis Requena

Manager

Clara Pons

Assistant manager

Clara Pons

Assistant manager

Rosa Clausell

Financial director

Rosa Clausell

Financial director

Marta Calabuig

Accountant

Marta Calabuig

Accountant

Beatriz Solaz

Academic director

Beatriz Solaz

Academic director

Ana Clemente

Head of studies

Ana Clemente

Head of studies

Andrea Carpio

Assistant in the academic department

Andrea Carpio

Assistant in the academic department

Liuba Kuskova Filipoff

Sales and marketing

Liuba Kuskova Filipoff

Sales and marketing

Sayaka Katsuki

Sales and marketing

Sayaka Katsuki

Sales and marketing

Cristina Lillo

Sales and marketing

Cristina Lillo

Sales and marketing

Abby Han

Sales and marketing

Abby Han

Sales and marketing

Cristina Uña

Sales and marketing

Cristina Uña

Sales and marketing

Coni de Belda

Admissions and student services (accommodation)

Coni de Belda

Admissions and student services (accommodation)

Marta Balaguer

Admissions and student services (accommodation)

Marta Balaguer

Admissions and student services (accommodation)

Pati Botella

Cultural Immersion Manager

Pati Botella

Cultural Immersion Manager

Arantxa del Estal

Cleaning and Maintenance

Arantxa del Estal

Cleaning and Maintenance

Francisco Pellicer

Activities and culture

Francisco Pellicer

Activities and culture

Sofia Davalle

Activities and culture

Sofia Davalle

Activities and culture

Carlos Argente

Maintenace

Carlos Argente

Maintenace

The best for your studies

Enjoy learning Spanish and make the most of every moment of your stay with us.

Syllabus

We have a comprehensive curriculum that describes our educational goals and objectives and core competencies at different levels. If you would like to receive it, please contact us.

Assistance policy

We know that in order to make progress in language learning, you must attend at least 90% of your classes. See the Student Handbook for full details.

Student rules

They indicate what we expect from our students in order to maintain a positive learning environment. See the Student Handbook for full details.

Academic support

We have an experienced academic director with whom you can discuss your progress at any time during the course.

We work for people

Protection of young and vulnerable students

Most of our students live away from their families and friends, our staff are trained to protect young people and vulnerable adults from abuse or neglect by the actions or lack of actions of others.

See our student welfare and safety policy here.

Equal opportunities and diversity

The school is committed to working with diversity in a positive way, we ensure that all staff and students are treated equally.

As part of this, we do not tolerate any form of harassment and bullying.

See our equality and diversity policy for full details.

Exclusion policy

The school is a friendly and open environment. In order to maintain this, the school will take the following action with anyone found to be acting contrary to school policy:
Step 1: A verbal warning
Step 2: A written warning
Step 3: A letter of expulsion from school.

In extreme circumstances, the person will be asked to leave with immediate effect. In any of the above circumstances, no refund will be made.

Harassment policy

We believe that everyone should be treated equally, fairly and with respect. Bullying and harassment of any kind are unacceptable.

Both students and staff have the right to work in a safe environment.

See our harassment policy for full details.

Learning difficulties and access for disabled people

The school will consider applications from any student with learning difficulties.

We will decide on an individual basis whether the course is suitable. It is very important that the school is aware of any learning difficulties or special educational needs prior to enrolment so that, if an application is accepted, we can support the student in the correct way.

Don’t hesitate to ask!

Contact us, we are happy to help you.

Footer
Links of interest
  • Test your Spanish level now
  • Courses dates and fees
  • Accommodation prices
  • Downloads
  • Photo gallery
  • Student welfare
Information
  • Enrolment conditions
  • Privacy policy
  • Cookie policy
School address

C/ Caballeros 36
46001 Valencia (Spain)

+34 963 530 404

+34 604 118 959

info@ihvalencia.com

X Facebook Instagram YouTube

Newsletter

Subscribe and receive news and useful info

  • Test your Spanish level now
  • Courses dates and fees
  • Accommodation prices
  • Downloads
  • Photo gallery
  • Student welfare
Gestiona tu privacidad

Usamos cookies para optimizar la funcionalidad del sitio web, analizar el rendimiento y brindarle una experiencia personalizada. Algunas cookies son esenciales para que el sitio web funcione y funcione correctamente. Esas cookies no se pueden desactivar. En esta ventana puede administrar su preferencia de cookies.

Funcionales Always active
El almacenamiento o acceso técnico es estrictamente necesario para el fin legítimo de permitir el uso de un servicio específico solicitado explícitamente por el usuario, o con el único fin de llevar a cabo la transmisión de una comunicación a través de una red de comunicaciones electrónicas.
Preferenciass
El almacenamiento o acceso técnico es necesario para el fin legítimo de almacenar preferencias no solicitadas por el usuario.
Estadísticas
The technical storage or access that is used exclusively for statistical purposes. El almacenamiento o acceso técnico se utiliza exclusivamente con fines estadísticos anónimos. Por parte de su proveedor de servicios de Internet o registros adicionales de un tercero, la información almacenada o recuperada únicamente con este fin no puede utilizarse normalmente para identificarle.
Marketing
El almacenamiento o acceso técnico es necesario para crear perfiles de usuario para enviar publicidad, o para seguir al usuario en un sitio web o en varios sitios web con fines de marketing similares.
Manage options Manage services Manage {vendor_count} vendors Read more about these purposes
Administrar opciones
{title} {title} {title}