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You are here: Home / Wellbeing and safety

Wellbeing and safety

HOME > Wellbeing and safety

We take care of you.

We strive to make Españolé Ih Valencia a welcoming and safe environment where all clients feel happy, safe and secure at all times.

Wellbeing and safety policy

The wellbeing and safety of our students is paramount for us. We comply with all the laws of Spain in this matter.

Your wellbeing and safety

All members of staff at Españolé Ih Valencia are trained to look after the wellbeing of people.

Fire prevention and safety of the premises

The safety and security of the building is important. We ensure that we have the right safety equipment, and emergency evacuation and first aid procedures.

Protection of young and vulnerable students

When we recruit new members of staff, we are careful that they have no prior history that would make them unsuitable to work with young people under the age of 18.

It is totally unacceptable for any member of staff at Españolé Ih Valencia to have any inappropriate relationships with any clients, particularly under the age of 18. This would result in termination of their contract.

Fluent communication

The managers of Españolé Ih Valencia are available to speak to students and parents regarding any matters concerning themselves or their children.  Contact the administration team at any time to arrange a meeting.  There is one nominated manager who has specific responsibility for wellbeing.

We protect our students

If anybody at Españolé Ih Valencia thinks that any person is being hurt (by anybody inside or outside the school) we will act upon this information and follow the correct legal procedure. We will not ignore it.

Harassment policy

At Españolé Ih Valencia we believe that everyone should be treated equally, fairly and with respect.  Bullying and harassment of any kind is unacceptable. Both students and staff have the right to work in a safe environment.

Bullying and harassment can be difficult to recognise and may not be obvious to other people around you.

What’s is bullying?

All members of staff at Españolé Ih Valencia are trained to look after the wellbeing of people.

Bullies can be men or women and bullying can happen in many different ways:

  • It can be physical
  • It can be verbal
  • It can be psychological

Bullying can happen face to face, through e-mails, networking sites and text messages.

What is harassment?

Harassment comes in many different forms and can affect men and women.  It is unwanted actions of someone and can be:

  • Racial – insulting where someone is from and/or their culture
  • Sexual – unwanted physical contact – unwelcome touching, standing too close
  • Religious – insulting someone’s religious beliefs
  • Disability – insulting someone on their disability

Harassment can happen face to face, through e-mails, networking sites and text messages.

What to do if you are being bullied or harassed?

If you have a problem and feel you have been bullied or harassed you can:

  • Contact the welfare team (info@ihvalencia.com)
  • Speak to your teacher
  • Speak to the Director of Studies

Equality and diversity policy

Our staff are committed to providing a safe and caring environment, free from discrimination for everyone in our school. The equal opportunities policy of Españolé ih Valencia applies to everyone working and studying in the school.

Equal opportunities

The school is committed to promoting equality of opportunity to everyone regardless of:

  • Gender
  • Marital status
  • Religious beliefs and political opinion
  • Race and nationality
  • Disability
  • Sexual orientation
  • Age

We do this by:

  1. Being positive role models: we are tolerant and respectful in our own behaviour, language and attitudes and encourage the same from our students. We question discrimination of any sort.
  2. Taking appropriate action wherever we see discriminatory behaviour, language or attitudes.

Encouraging students and staff to develop positive attitudes about themselves and other people.

Don’t hesitate to ask!

Contact us, we are happy to help you.

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School address

C/ Caballeros 36
46001 Valencia (Spain)

+34 963 530 404

info@ihvalencia.com

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